1: 'Truth' 

The Fact Find

These days, all our lives are saturated with products and messages, so being okay is not good enough: you need to stand out. Our Fact Find is one of our unique business tools and it gets to the heart of what you offer, in context.

We’ll listen to you, question, and do our own research - and come to understand your business, your customers and your market.

Our tools clarify your market position and, crucially, identify why customers engage or buy from you. We search for what makes you unique and can form the route to future development. 

2: 'Transform'  

The Creative Process

In this step, we combine the facts we identified in Stage 1 with our knowledge of customer behavioural science, and transform this by creating amazingly effective brand collateral. And we articulate the whole process for you with an easy to understand, step-by-step visual process. 

“Through their design experience and neuroscientific learnings they understand how customers think, engage and choose” 

Gaynor Mcintyre, MD Gaynor McIntyre Associates., & Partner, Sweet Smart Hospitality

3: 'Trust'

Clients love the outcomes!

• Clear position in your marketplace

• Platform for growth

• Your new engaging brand and print and web collateral will take you into that growth

• Customer retention/acquisition programme 

• Language piece/referral scheme

• Staff development.